Conditions of Use

Before you place an order you should read this page, you must accept all the conditions on this page to proceed to the payment area and complete your order.

Safe Shopping Guarantee:

The purchase area and other areas where we collect personal information on this site are designed to be secure. Gatorz Australia has taken measures designed to make shopping with us safe by using industry standard Secured Socket Layer (SSL) to encrypt your personal data. If you experience fraudulent use of your credit card as a result of shopping with Gatorz Australia, notify your credit card company in accordance with its reporting rules and procedures.


Order Acceptance Policy:

When you place an order on this site you will receive Email confirmation to indicate that Gatorz Australia has received your order. Your receipt of an electronic or other form of order confirmation does not signify acceptance or confirmation of your order. Gatorz Australia reserves the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled by Gatorz Australia for any reason, you will receive a prompt refund to the same credit card account. Gatorz Australia reserves the right, at any time after receipt of your order, to supply less than the quantity you ordered of any item. Gatorz Australia has implemented procedures to limit credit card fraud and may require additional verifications or information before accepting and processing any order. Price and availability of products and services offered on this site are subject to change without prior notice.


Payment:

All prices are quoted in Australian dollars and include applicable Australian taxes. Prices displayed by this site in foreign currencies are approximations based on last updated exchange rates. We process credit card payments in Australian dollars and the international banking system is responsible for exchange rates and conversion. The exchange rate will be the interbank rate at the time the transaction is processed by the banks.

Prices marked as specials or sale are available only to web customers who order these product on this website via the web checkout process.

Minimum order value is $20.00.

Customs and import duties are the responsibility of the purchaser, contact your countries customs service to find out exactly what these charges will be.


Payment methods:

Credit Card - Visa Card, Master Card (All Countries)
  • Credit card transactions are processed by staff manually with an EFTPOS terminal and are not processed live on the internet.
  • Due to card merchant fees which vary for international credit card, there is a 1.7% surcharge for Australian cards and 3.6% for international cards.
  • This is our preferred payment method as we can manually process payment immediately after we receive your card details from the secure web system and the card merchant system is very reliable. This is by far the most expedient method of purchasing our products.
  • We don't process payments until we have all items in stock and are ready to ship (except for custom orders). If items are out of stock we will obtain an authorization on the credit card in advance to ensure the funds are available, this helps to minimize delays. (No funds are captured until orders are shipped)
  • For security reasons we don't accept credit card payments for amounts exceeding $2000 for first time customers.
  • Due to an increase in credit card fraud, in some cases Gatorz Australia staff will request you to complete the security check form. This will be at our discretion and happens rarely.
  • For credit card transactions your bank will automatically convert the amount into your local currency at the prevailing inter bank exchange rate, this rate fluctuates daily
Direct Deposit - Internet transfer or bank deposit for over $2000(Australia only)
  • You will receive our account details by an automated order confirmation email should you select this payment method at the checkout.
  • We will contact you to update your order status to "awaiting Payment" and confirm stock availability, you can then make the internet or bank transfer into our account at any National Australia Bank branch, please be sure to identify your transaction with your name or order number.
  • Please put your name and web order or invoice number if you have it, in the details field so we can identify your payment. (do not put the product)
  • Our policy is to ship once the funds reach our bank. We will however sometimes ship immediately where customers provide an image based screen capture of the net bank confirmation screen. This will depend the size of the transaction and is completely at our discretion
Money Order
  • Australia Post Money orders made payable to Gatorz Australia Industries are accepted, please follow the instructions at the checkout if you choose this method at the checkout.
Australian cheque
  • As of June 2008 we no longer accept Cheques because they are too difficult to administer and we consider internet bank transfer to be far more appropriate in today's trading era.
Telegraphic transfer for over $2000 (International)
  • You will receive our account details by an automated order confirmation email should you select this payment method at the checkout. We add AU$15.00 for fees from our bank.
  • We will contact you to update your order status to "awaiting Payment" and confirm stock availability, you can then make the Telegraphic Transfer into our account.
  • You must pay all inter bank transfer fees at your end and ask your banker to make sure that the whole amount will be deposited in Australian dollars.
  • Please specify to your bank to pay in Australian dollars (exchanged Backwards) these transactions are more expensive than credit card and are liable for errors in the amount due to incorrect procedures in exchange calculations. Gatorz Australia Industries cannot be responsible for these errors.
  • It will be expensive in bank fees if you have to make extra transaction due to minor errors.
Returns policy:
  • Gatorz Australia Industries will refund customers who return unwanted products within 60 days of invoice date for whatever reason, providing the goods are unused and undamaged. A restocking fee of 8% will apply and all shipping costs are not refundable.
  • Clearance items are not refundable.

Disclaimer and Limitation of Liability

Use of this site is at your sole risk. Neither Gatorz Australia nor its affiliates, nor any of their officers, directors, or employees, agents, third party content providers, or others warrant that this site will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of this site, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through this site.

Gatorz Australia PROVIDES THIS SITE ON AN “AS IS” AND “AS AVAILABLE” BASIS. Gatorz Australia MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Gatorz Australia EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO THE INFORMATION IN THIS SITE, OR MATERIALS OFFERED, SOLD, OR DISPLAYED ON THIS SITE OR YOUR USE OF THE THIS SITE GENERALLY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Gatorz Australia will not be liable for any damage, loss, or expense of any kind arising out of, or resulting from your possession or use of the products, regardless of whether liability is based in tort, contract, or otherwise. In no event will Gatorz Australia be liable to you for any indirect, special, incidental, consequential, or punitive damages (including any loss of profits, loss or corruption of data, loss of good will, computer failure or malfunction, or interruption of business), with respect to any information contained in this website, other products, services, or materials offered, sold, or displayed on this site, your use of the site generally, or otherwise, regardless of whether Gatorz Australia has been advised of the possibility of such damages. If the foregoing limitation is held to be unenforceable, the maximum liability of Gatorz Australia and providers to you shall not exceed the amount you paid for the products or services you ordered through this site.

Shipping:
  • We ship all orders by Australia Post, Toll Priority or FedEx.
  • Please choose your shipping method carefully, if you choose an untraceable shipping method, you assume responsibility if the shipment is lost. The Gatorz Australia shipping conditions form part of these condition of use and should also be read and understood before proceeding to the checkout confirmation, more on Shipping>>

You must accept these and the shipping conditions to proceed to the payment area and complete your order.